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CAREERKNOWLEDGE
Knowledge Is Power = Job Search Success


CareerKnowledge.Net is brought to you by Wendy Enelow, CPRW, JCTC, CCM
(President of the Career Masters Institute) and Wayne Gonyea (President of
Gonyea Career Marketing and ResumeXPRESS.com).


Vol. 1, Issue 3

~~~~~~~~~~~~~~~~~~~~

A GUIDE TO THE FOUR REALMS OF BUSINESS WEAR

1. Tailored, conservative realm (suits). This type of dress is most appropriate for positions in finance, banking, investment, law, real estate, hospitality, insurance, politics and corporate management.

2. Corporate casual realm (khaki pants, polo shorts, sweaters and slacks). This type of dress is most appropriate for positions in mid-management, administration, education, health care, technology and journalism.

3. Hip, creative realm (high-fashioned, trendy attire). This type of dress is most appropriate for positions in publishing, advertising, graphic arts, media, music, fashion and some retail operations.

4. No-code realm (uniforms and/or outdoor wear). This type of dress is most appropriate for positions in food service, construction, trades, transportation and other related professions.

SALARY SURVEY & INFORMATION WEBSITES

Administrative & Office Salaries - stats.bls.gov/oco/ocos002.htm
America's Career InfoNet - www.acinet.org/acinet.occ_seal1.htm
American Compensation Association - www.acaonline.org
Bureau of Labor Statistics - stats.bls.gov/ocohome.htm
Compensation Link - www.compensationlink.com
Economic Research Institute - www.erieri.com
JobSmart - jobsmart.org/tools/salary/index.htm
Monster.com - midcareer.monster.com/experts/negotiation
WageWeb - www.wageweb.com
Wall Street Journal - careers.wsj.com/?content=CWC-salariesindex.htm
Working Woman - www.workingwoman.com/salary
Salaries - Computer Professions - yahoo.com/computers/employment/salary_information
Salaries - Consultants - www.cob.ohio-state.edu/~fin/jobs/mco/salary.htm
Salaries - Engineering Professions - fairway.ecn.purdue.edu/ESCAPE/stats/salaries.html
Salaries - Media Professions - www.missouri.edu/~jourvs/
Salaries - Medical Professions - www.pohly.com/salary/html
Salaries - Technology Professions - www.psrinc.com/salary.htm

NOTE: For information about these specific sites, use any of the search engines to find the website to research the information you want.

WORDS, WORDS & MORE WORDS

How many times have you used the word "reorganized" when writing resumes, cover letters and other job search communications? Why not try a few of these next time ... Revitalized - Changed-Managed - Restructured Modernized - Reengineered - Rebuilt Retooled - Upgraded - Recreated Enhanced - Revised - Optimized Rejuvenated - Streamlined - Redesigned Turned Around - Improved - Rightsized Repositioned - Restored - Jump-Started

DIRECT MAIL CAMPAIGNS

Do direct mail campaigns really work? YES - if targeted to the right audience. For example, if you're a sales professional in the healthcare industry seeking a higher-level sales position within the same industry, target your direct mail to recruiters specializing in sales (profession) in health care (industry) and to companies in the health care and related industries. In essence, direct mail works best when you stay in "your neck of the woods." Use email as the distribution method for recruiters. They prefer it. Use paper and snail mail as the distribution method to companies. It's more upscale.

NUMBERS SELL

Look at the difference in impact between these two statements:

Statement #1: Improved manufacturing productivity and reduced costs.
Statement #2: Improved production output by 24%, reduced operating costs 12% and contributed to an overall improvement in the company's net profit of more than 18%.

Which of the two is more powerful? Using numbers and percentages makes a huge difference in the impact of achievements. Although not always possible, it is highly recommended that you quantify whenever you can when writing resumes, cover letters and other job search marketing materials.



Vol. 1, Issue 2

~~~~~~~~~~~~~~~~~~~~

10 STEPS TO WIN IN JOB SEARCH

1. Job Search is sales. You have a commodity to sell - YOURSELF. Be sure to package and present it as professionally as you would any other product you were selling. Remember, you've got lots of competition, so be sure to highlight your product's outstanding features, benefits and performance.

2. Job Search has a defined process. There is a beginning (assessment and planning), a middle (implementation, job search and interviewing) and an end (negotiations and final offer). It is a natural progression through which every job seeker must pass. Each stage is essential to success.

3. Know "who" you are. Any effective job search begins with a clear analysis of "who" you are - your most distinguishing qualifications and characteristics. What do you enjoy? What do you dislike? From what activities have you achieved the most satisfaction? Develop a clear picture of the "professional you" as a baseline to guide your career planning and job search.

4. Define your objectives and determine "how" you want to be perceived. Your resume must communicate an immediate message of who you are. This may be different than Item #3 above. This "who you are" relates to how you want to be perceived, and links directly to your current objectives. For example, if you're a customer service representative seeking a sales position, you'll highlight your skills in customer relationship management, product presentation, negotiations and the like. However, if you're that same customer service representative interested in a management career, you'll highlight your skills in training, team building, personnel supervision, budgeting and related management functions.

5. Write a performance-based resume. Success sells. It's that simple. The most powerful and effective resumes are those that highlight success, results and achievements. They don't over-inflate them; they are clearly and succinctly highlighted.

6. Never underestimate the value of your cover letter. Here are the stats: 33% of all recipients NEVER read cover letters; 33% of all recipients glance at the cover letter after they've read the resume; and the remaining 33% ALWAYS read the cover letter first. Your letter must immediately communicate your value to an organization for you never know which 33% will receive it.

7. Key words are essential. Although you do not want your resume to be a "laundry list" of key words, you do want to be sure that you have integrated them within the text of both your resume and your cover letter. Many companies and recruiters utilize information technology tools to review incoming resumes. If your resume does not contain the "right" language and key words, you'll never get past the gatekeeper.

8. Job Search is multi-channel marketing. For any product to sell, it must be merchandised through the appropriate marketing channels. In job search, those channels include targeted direct mail and email campaigns, Internet resume and job postings, job lead reports, networking, advertisements and more. How you design your individualized marketing strategy depends entirely on your career objectives (e.g., type of position, type of company, size of company, geographic preference).

9. Leverage the Internet to your advantage. There are two ways you can use the Internet in your job search. Option 1 is to search for job postings, an extremely viable strategy for many job seekers (especially those in the technology industries). For other professionals, and for most senior-level executives, searching the Internet for jobs is not a good use of your time. The other option is to post your resume on the Internet for review by companies and recruiters. THIS is a great strategy for everyone!

10. Interview to win. The interview is the final stage in the sales process. You're there to present the product, negotiate the deal and close the sale. It's that simple yet, as we all know, very competitive and complex. It is critical to research as much about the company, its products, services and operations as you can. This allows you to focus your answers on their critical issues. Know that you've already passed the first test (the phone screening or initial resume review) and approach each interview with confidence and strength.

COMPANY RESEARCH & INFORMATION WEBSITES

www.comfind.com - AllBusiness.com - www.bigbook.com - BigBook Electronic Yellow Pages www.555-1212.com - Business Directory www.uschamber.com/mall/states.htm - Chambers of Commerce http://www.dowjones.com - Dow Jones www.edgar-online.com - Edgar OnLine people.edgar-online.com/people - Executive Information www.fortune.com/fortune/fortune500 - Fortune 500 Companies www.vault.com/vstore/lists/companylist.cfm - Global B2B Communications www.hoovers.com - Hoover's Business Directory http://home.sprintmail.com/~debflanagan/index.html - Industry Information www.intellifact.com/company_research.htm - Intellifact.com www.experiencenetwork.com/newsite/comp_center/index.html - New World of Work www.infousa.com - Small Business Information www.corptech.com/index.cfm - Technology Companies

NOTE: For information about specific companies, use any of the search engines to find the company's website. These sites provide information about each company, its products, services, history, culture and employment opportunities.

THOUGHT FOR THE WEEK

If we could shrink the Earth's population to 100 people, with all existing human ratios remaining the same, it would look like this: There would be 57 Asians, 21 Europeans, 14 from the Western Hemisphere (North and South) and 8 Africans. 50% of the entire world's wealth would be in the hands of only 6 people and all 6 would be citizens of the United States. 51 would be female; 49 would be male. 70 would be non-white; 30 white. 70 would be non-Christian; 30 Christian. 80 would live in sub-standard housing. 70 would be unable to read. 50 would suffer from malnutrition. Only 1 would have a college education. No one would own a computer. We are all so very fortunate to be well-educated and well-cared for. Lest we never forget that!


Vol. 1, Issue 1

~~~~~~~~~~~~~~~~~~~~

5 STRATEGIES FOR INTERVIEW SUCCESS

1. Sell it to me ... don't tell it to me. Interviewing is sales and you're the commodity. Instead of just listing the features of the product (YOU), sell the benefits. The presentation is so much more powerful and to the point. It will get you noticed and not passed over. Look at the differences between these two sentences: "Tell" Sentence: "I've been responsible for sales, team leadership and revenue performance." "Sell" Sentence: "As Regional Sales Manager, I led a team of 8 sales associates to record performance with a better than 25% increase in revenues and a 32% improvement in market share ratings." See the difference?

2. Transition every negative to a positive. Rather than blurting out a quick "No" in response to an interview question, take a minute to think about how you can more favorably position your answer. Suppose, for example, the interviewer asked if you knew how to use Excel and you did not. How about this: "I have worked with spreadsheet programs for years and am most familiar with Lotus, so I'm sure getting a handle on Excel won't take any time at all." You were honest, weren't you? Yet, you were positive, not negative.

3. Use the "big to little" strategy. Putting structure into your interview style will make the process easier, more manageable and more effective. Begin your answers with a "BIG" response - an overall statement of your qualifications as they relate to the question at hand. Then, follow-up with your "LITTLE" response - specific achievements, projects and responsibilities that demonstrate your performance. For example: BIG: "Throughout the past 12 years, I have been directly responsible for managing several large retail operations. This has included direct P&L responsibility for each operation along with all sales, merchandising, human resource, logistics and facilities operations." LITTLE: * "During my tenure in my current position, I have increased sales by better than 140%, improved our market rating from #3 to #1, virtually eliminated employee theft and improved bottom-line profits by 158%. * Previously, during my tenure with Sears, I won six consecutive sales production awards for attaining over 100% of quota each year.

4. Remain in the realm of reality. Interviewing is selling and it's okay to "push" just a bit. However, NEVER allow yourself to say anything that you could possibly end up having to defend. If you're placed in that situation, you will inevitably lose and the opportunity will vanish.

5. You've already passed interview #1. If you are sitting face-to-face in an interview, be confident that you have already passed the preliminary interview and review of your skills, qualifications and experience. If you had not, then you would not be sitting there. Feel confident and feel powerful ... they're already interested in you. Now, try to close the sale!

THOUGHT FOR THE WEEK
Life is about personal development, self-satisfaction and pride in our performance. It is about feeling a sense of achievement in how we live our personal lives and how we manage our professional careers. It is about accomplishing the goals we have set for ourselves, not those others have set for us. It is about being proud of who we are and what we give back - to our colleagues, our friends, our family and our community.


Vol. 1, Issue 5

~~~~~~~~~~~~~~~~~~~~

5 KEY OBJECTIVES WHEN YOU'RE WRITING A COVER LETTER

1. Introduce yourself and clearly define "who you are - a welder, teacher,
sales manager, aerospace engineering, accountant, business manager,
purchasing agent, security guard, historian or CEO.

2. Highlight your most notable qualifications - experience, educational
credentials, accomplishments, career successes, honors, awards and
credentials.

3. Identify the value you bring to that organization - what you can and will
do for them.

4. Capture your reader's interest in you, your resume and your availability.

5. Motivate your reader to call and offer you the opportunity for a
person-to-person or telephone interview.


WINNING STRATEGIES FOR NETWORKING

Follow this outline and you will optimize your ability to network and your
success. It is recommended that you either use index cards, a 3-ring binder
or a PC-based contact management program so that you can efficiently manage
your networking process.

1. Make a list of ALL of your network contacts. Think long and hard as you
do this to be sure that your list includes EVERYONE that could be of any
potential use in your job search. You list will include a combination of the
following: current and past co-workers and supervisors/managers, business
colleagues and associates, neighbors, members of professional and civic
associations to which you belong, attorneys, accountants and CPAs, financial
advisors, media contacts, vendors, industry leaders with whom you may have
had some previous contact, authors who you may know, relatives, and anyone
else you can think of who may know of an opportunity or know someone that
knows of an opportunity.

2. Collect all the information you can on each contact - the correct spelling
of their name, company name, home and work address, home and work phone
number, fax number and email.

3. Prioritize in your list into 3-4 groups: Group 1 - Individuals with whom
you have a close personal or professional relationship; Group 2 - Individuals
with whom you have a solid acquaintance; Group 3 - individuals who you've
only ever met once or twice; Group 4 - individuals who you do not know.

4. Call all of those individuals in Group 1. It is assumed that you have a
good working relationship and know these individuals quite well. Tell them
that you're in the job market and ask if they have any ideas, recommendations
or contacts they could pass along. Then follow-up with a quick thank you
note and a copy of your resume.

5. Write a letter for each of the remaining groups on your list. Obviously,
the tone, style and content of each letter will vary based on your
relationships with those individuals or that group of people. Then, mail or
email the letter with a copy of your resume.

6. Make a tickler system, get a calendar or use the appointment book on your
PC so that you 2-3 weeks after EACH contact you follow up with a telephone
call. Do this for all of your groups.

7. When you contact each individual, ask if they received your letter and
resume, and if they have any ideas, opportunities or recommendations. If so,
pursue them aggressively. If not, ask that person for the names of 2-3 other
individuals who can be of assistance with your search.

8. Repeat the same process with the next set of contacts.

9. Be sure to document EVERYTHING. As your job search expands, the amount of
information you must maintain and act upon will increase daily. If you do
not write it down you will get lost in the process and important follow-ups
could be missed.


FIND YOUR NEXT JOB ON THE INTERNET

There are now hundreds of websites that post current job openings submitted
by both companies and recruiters. Here are a few that you might want to
check out if you happen to be looking for a position in one of the referenced
industries:

Advertising Careers
www.adweek.com

Engineering Careers
www.engineeringjobs.com
www.ieee.org/jobs.html

Entry-Level Careers
www.collegegrad.com
www.gradseek.com
www.campuscareercenter.com
www.jobtrak.com
www.aftercollege.com

Environmental Careers
www.ecojobs.com
www.empty.net

Fashion Careers
www.fashioncareercenter.com

Finance Careers
www.financeseek.com
www.careerbank.com
www.cfonet.com

Food Service Careers
www.escoffier.com
www.foodservice.com
www.chefsatwork.com
www.pastrywiz.com
www.culinary.com
www.webfoodpros.com

Government Careers
www.fedjobs.com
www.careersingovernment.com
www.getagovjob.com

Health Care Careers
www.healthjobsite.com
www.HealthLeaders.com
www.medhunters.com

Human Resource Careers
www.hrjobs.com
www.jobs4hr.com
www.shrm.org

International Careers
www.latpro.com
www.overseasjobs.com
www.escapeartist.com
www.internationaljobs.com
www.mediainfo.com
www.hoovers.com

Legal Careers
www.finelaw.com
www.greedyassociates.com
www.emplawyer.net

Quality Engineering Careers
www.quality.org
www.asq.com

Retail Careers
www.retailseek.com
www.retailjobnet.com

Technology Careers
www.ceweekly.com
www.dice.com
www.GeekSeek.com
www.atb.org
www.computerjobs.com
www.techies.com
www.jobserve.com
www.passportaccess.com
www.careershop.com
www.ntes.com
www.taps.com
www.computerwork.com
www.selectjobs.com
www.it.jobsearch.org
www.brainbuzz.com
www.computerworld.com

CareerKnowledge is a FREE publication by Wayne Gonyea (ResumeXPRESS) and
Wendy Enelow (Career Masters Institute).